About Us
A passionate & powerful team focused on travel technology for Travel Management Companies
The Company
The evolution of Travel Centric Technology
We started our journey way back in 1996, with modest beginnings and a big ambition. An ambition to become one of the leading smart hotel technology service providers in the world and getting the opportunity to serve all the Fortune 500 companies across the globe. Over the years, we have grown exponentially, achieved several milestones along the way and today, we are proud to be a very well regarded brand in the business travel industry. We still believe it’s merely the beginning and there’s much more in store for years to come!
In 1996 the team created HotelHub, which has evolved into a complete hotel booking application designed for Travel Management Companies and Corporate Travel Bookers with nearly 2,000,000 + unique hotels connected to it.
Our products and services help travel management companies improve their hotel product offering to their corporate customers without the risks associated with developing complex technology solutions in-house.
As an independent, young and innovative company, we do not have any legacy systems or processes that constrain our creativity or innovative passion. Our business is geared around the success of our customers. “We believe our goals can only be achieved if our customers win.”
Our Mission
To offer the best and most complete hotel booking solution for Travel Management Companies
We are a technology company that believes in nurturing our talent to bring the most innovative, design and technology ideas to you. We can enable you to stand out in the market place and drive the changes in the sector, be independent and have the power to enable your own strategy.
Given that the needs of every customer is different, the primary objective of the group of experienced professionals at Travel Centric Technology is to streamline our processes so that we can respond quickly to varying customer requirements to deliver solutions of unbeatable quality.
Our expertise lies in offering high-end software consultancy and turnkey solutions to all our clients. We are committed to developing core competencies, providing a stimulating work environment and have a process orientated structure.
From providing the richest content and complete end-to-end services to support your business strategy, the depth of our understanding of your requirements makes us unmatched in our service and delivery.
Our Approach
We put our customers first
At Travel Centric Technology we keep it simple, our customers and their ability to offer relevant and valuable products and services that help save costs and generate more revenue, is our priority.
We work closely with our customers to identify their requirements and to understand how their business works. We then develop appropriate business travel technology solutions to empower and optimise their business processes, procedures and reporting. We aim to provide software applications capable of delivering real and significant business benefits.
To find out how we can help you please email us at sales@travelcentrictechnology.com..
Advantage
Intelligent technology to drive your business strategy
We know that anticipating your customers’ needs drives your business strategy and we strive to help you create productive and rewarding relationships as your business strategy evolves.
The team at Travel Centric Technology has a strong knowledge base built by interacting with our customers for over a decade. Working with the top TMCs in the world has enriched our experience and combined with our quality processes following ISO 27001 certification we ensure delivery of value added products and services to our customers.
Gain value for money
Transparency and personalised service means that you are always in control of the project focus and expenses. Benefit from our developments that lead to more efficient and intelligent processes in your business. Our focus on continuous process improvement leads us to lower defect rates and reworks on projects, resulting in huge savings to our clients.
With HotelHub you get access to the widest, all-encompassing hotel content, working seamlessly with your systems to give you end-to-end integration.
Achieve continuous process improvement
Our systems and processes are based on the best quality practices in the industry, which help our clients to adapt faster to the rapidly changing business requirements globally. We lead the way in innovative, responsive and intelligent hotel booking software globally.
The continuous process improvement initiative helps our clients plan better resource utilisation resulting in lower operational costs.
Secure better quality and reliability
We have a tried and tested system that is stable and secure to the most rigorous global standards. Our systems are frequently exhaustively reviewed internally and by our clients to ensure it’s robust, reliable and secure.
The technology is cutting edge, and our cloud based SaaS (Software as a Service) solution means you always have the latest version.
Benefit from fast solutions and support
We work in an agile and responsive manner to ensure that our customers are always supported at all times. HotelHub effectively integrates many different major Self Booking Tools, GDSs, and non-GDS channels, as well as back office systems ensuring that the myriad of different processes work harmoniously.
Our trouble shooting team takes pride in their ticket turnaround time and it is the one feature of working with Travel Centric Technology that ensures our long-term, productive relationships with our customers. We endeavour to keep our clients satisfied, always.
Quality Policy
“We shall strive to exceed customer expectations by delivering defect free products and services, on-time delivery, through a process of continuous quality improvement and always ensuring value for money.”
Some of the key issues which emphasis on Quality are listed below:
- HotelHub, TCT’s dedicated Software Development & Data Management Centre in Bangalore has attained the ISO 27001 certification.
- A culture of Total Quality Management with a particular focus on continuous improvement of every process and operation.
- Ensuring that there are robust software quality checks and controls covering the entire Software Development Life Cycle. The whole cycle has an effective defect tracking system in place that ensures defect free delivery of our products.
Our Values
Innovation defines our DNA
While the world was testing ways to bridge the gap between non-GDS and GDS based systems and struggling with poor hotel attachment rates, we built systems that seamlessly aggregate all types of content and integrate with TMC systems for an end-to-end hotel booking solution. Large corporates drive complexity in booking and billing processes, we adopt our technology and processes to deliver unrivalled customisation with fast turnaround development cycles. Our company evolution goes beyond improving our products and services, our organisation structure is continuously evolving to support our deep-seated quest for continuous innovation.
Customer centricity
Our business is built on customer experiences. Our priority is to offer our customers relevant and valuable products that help save costs and generate more revenue. That’s why we build solutions and not mere products.
Passionate to the core
As an independent, young and innovative company, we do not have any legacy systems or processes that constrain our creativity or innovative passion. We firmly believe in transparency and personalised service to bring the best out of our long-standing partnerships.
Best in class quality
Our solutions are built by a team with great passion and dedication, using the best technology in the industry. We ensure our systems and processes are secure by following industry standards.
Expertise in action
We create best in the industry solutions, drawing from experience and knowledge of our highly-qualified team. The software development process follows the Agile methodology which promotes continuous iteration of development and testing throughout project lifecycle.
Collaboration is key
From Ni-Haos to Namaste, we have expanded the global footprint of HotelHub deployments by fostering close relationships and collaboration with our customers. We believe in the power of creating business solutions as a partnership.
Executive Team
Faces of the company
Jay Virdee
Chief Executive Officer
“We follow a customer-centric strategy to build long-term strength and success for the company. Our customer’s requirements and experience of working with us is always foremost in our priorities. We understand where the company fits in the travel market and foster a can-do attitude to enable our customers to achieve their business goals.”
Jay Virdee has been in the hotel industry, building booking technology for the past 23 years. He understands the business at every level and drives the continuous improvement processes that are the backbone of every successful company. Jay demands not just high standards of quality at work but also of integrity and honesty.
Eric Meierhans
Chief Commercial Officer
With over 18 years of experience working with global Travel Management Companies in key strategic roles, Eric has a unique perspective into the challenges of the travel industry.
Eric works closely with Jay to help guide developments to augment the company’s value for our customers. Eric has a forward-thinking attitude towards proactively overseeing our customer relationships to ensure the company delivers the best possible experience for the customer.
Steven Berry
Chief Security Officer
Steven’s roots are in software development, systems architecture and management with over 30 years of experience in this area. He is detail-oriented and meticulously manages the security operations and compliance that are at the heart of the company.
Steven ensures that our systems are world-class; constantly reviewed for integrity, productivity, reliability, and regulatory compliance with standards such as PCI/DSS and ISO27001. As our company grows, Steven works closely with the team so that our customers continue to feel confident working in the secure environment of our products and services.
Anuj Gupta
Account Director
Anuj is an Account Director at HotelHub with a demonstrated history of working in the leisure/business travel & tourism industry. Anuj’s strengths lie in Revenue & Profit Growth, Relationship Building, Quality Assurance, Account Management, and Airlines/Hotels. Strong program and project management professional with a Post Graduate Diploma focused in Tourism & Travel Management from IITTM, Bhubaneswar.
Mohan Krishna
Account Director
Having worked in the roles of Associate Manager at Accelya and Developer at Siemens, Mohan comes with a unique understanding of both, the tech and business worlds. As an Account Director at HotelHub, Mohan takes care of all client relationships and has been instrumental in streamlining operations within the organisation.